Frequently Asked Questions

What capacity does the house have?

The house can accommodate up to 19 people divided into 8 rooms.

Are the rooms adapted for people with reduced mobility?

The house has a spacious room on the ground floor with a built-in bathroom. In addition, the ground floor has a zero level so it is suitable for people with reduced mobility.

Are cots and highchairs available for children?

The house has a cot and a high chair. For the use of the crib, please check its availability first.

Can pets be taken home?

It is not allowed to bring animals home except for exceptions that should be consulted directly at the time of booking.

Are there special offers for full rental by a group?

Although prices are previously established, we make discounts for full rental of the house of a single group for more than one night.

Are there any special offers for long-term rentals?

We also make special prices in case you want to stay a longer season.

What time of entry and exit does the house have?

The time of entry to the house is 2:00 pm, leaving it before 12:00 pm. However, we have flexible hours if necessary.

How can I make a reservation for the house?

Currently the means of reservation is through the form that appears on the page Reservations or by sending an email to info@balhondo.es . Once the data and needs have been collected we will contact you to complete the procedures.

What means of payment are available?

Currently we only have payment by bank transfer. The account number will be delivered once the reservation is confirmed.

Is it possible to cancel an already confirmed reservation?

It is not possible to cancel a reservation already confirmed.

Does the house have private parking?

The house has no private parking, but Puebla de Alcocer has an open public car park with enough capacity to park without problems very close to the house. In this link you can see the access map